About us



Welcome to Parallel Universe, where style meets individuality. At Parallel Universe, we transcend fashion norms, curating a timeless blend of sophistication and innovation. Our clothing line is a reflection of your unique identity, embracing diverse influences to create a universe where every garment tells a story.

Founded on a commitment to quality, we meticulously craft each piece, ensuring a seamless fusion of comfort and style. Our designs are inspired by the ever-evolving world around us, embodying the spirit of exploration and self-expression.

Parallel Universe is not just a brand; it's a lifestyle. We believe in empowering individuals to confidently express themselves through fashion. Our collections resonate with those who appreciate the artistry in clothing and the transformative power it holds.

With a dedication to sustainable practices, we strive to leave a positive impact on both fashion and the environment. Join us on this journey through Parallel Universe, where every thread weaves a narrative of elegance, authenticity, and limitless possibilities.

Discover your style, embrace your uniqueness, and step into a parallel universe of fashion excellence with us.

Terms and Conditions

1. Acceptance of Terms

By placing an order with Parallel Universe in India, you agree to the following terms and conditions. Please read them carefully before making a purchase.

2. Orders and Payment

  • All orders are subject to availability and acceptance.
  • Prices are as stated on the website and are subject to change without notice.
  • Payment is required at the time of placing the order. We accept payments through UPI, card, and other accepted methods.

3. Shipping and Delivery

  • We aim to ship orders within 5 business days of receiving payment.
  • Shipping costs and estimated delivery times are specified during the checkout process.
  • Parallel Universe in India is not responsible for any customs or import duties that may apply in the destination country.

4. Returns and Refunds

  • Refund and Cancellation Policy: Parallel Universe operates on a strict "No Return, No Refund" policy. All sales are final. We do not accept returns or offer refunds for products purchased through our website.
  • Cancellation Policy: Orders can be canceled within 24 hours of placement. Once an order has been shipped, it cannot be canceled. To request a cancellation, please contact our customer service team at thehouseofparalleluniverse@gmail.com.

5. Summary/Checkout Page Policy

When you reach the summary/checkout page while making a purchase on the Parallel Universe website in India, please take note of the following policies and guidelines:

  • Review your order carefully, including the selected items, quantities, sizes, and prices.
  • Ensure that your shipping address and contact information are accurate. Parallel Universe will not be responsible for undelivered packages due to incorrect addresses provided by customers.
  • Your privacy and the security of your information are of utmost importance to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

6. Intellectual Property

  • All content on this website, including but not limited to logos, images, designs, and text, is the intellectual property of Parallel Universe.
  • You may not use, reproduce, or distribute any content from this website without prior written permission from Parallel Universe.

7. Privacy Policy

  • Parallel Universe in India collects and stores customer information for order processing and communication purposes only.
  • We do not share or sell customer information to third parties.

8. Limitation of Liability

  • Parallel Universe in India is not liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our products.
  • Our maximum liability to you shall not exceed the amount paid for the product.

9. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of India, and you irrevocably submit to the exclusive jurisdiction of the courts in India.

10. Changes to Terms and Conditions

  • Parallel Universe in India reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on the website.

By making a purchase from Parallel Universe in India, you acknowledge that you have read, understood, and agree to these terms and conditions.